Privacy policy

Navican Genomics believes that privacy is important to the success and use of the Internet. This statement sets forth Navican Genomics’ policy and describes the practices that we follow with respect to the privacy of the information of users of this site. Should you have any questions about this policy or our practices, please send an email to privacy@navican.com or reach us at:

Navican Genomics
Attention: Privacy Officer
36 South State Street
Suite 2200
Salt Lake City, UT 84111
858-412-4750

What personal information we collect

Navican Genomics collects your personal information online when you voluntarily provide it to us. If you choose to inquire online, we ask you to provide limited personal information, such as your name, address, telephone number, and/or email address.

How we use personal information that we collect online - internal uses

We may use your personal information within Navican Genomics: (1) to provide you with the services and products you request or that have been ordered and/or requested by your healthcare provider acting on your behalf; (2) to answer questions about our services, billing, payment methods, or use of our website; (3) to process or collect payments for our services, (4) to conduct customer surveys; and (5) to contact you about the products and services that we offer.

Disclosure of personal information to third parties

We will not disclose any personal information to any third party (excluding our contractors to whom we may provide such information for the limited purpose of providing services to us and who are obligated to keep the information confidential), unless (1) you have authorized us to do so; (2) we are legally required to do so, for example, in response to a subpoena, court order, or other legal process; and/or (3) it is necessary to protect our property rights related to this website. We also may share aggregate, non-personal information about website usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users.

Cookie placement

Certain Navican Genomics websites, like many other commercial sites, may use a standard technology called “cookies” to collect information about how our site is used. Cookies were designed to help a website operator determine that a particular user had visited the site previously and thus save and remember any preferences that may have been set. We may use cookies to keep track of information about your current web browsing session which will be discarded as soon as you log out or close your web browser. This information also allows us to statistically monitor how many people are using our site and for what purpose. We may also make use of “persistent or memory based” cookies, which remain on your computer’s hard drive until you delete them. An example of our use of these cookies is to pre-populate forms you complete on our website based on information you have previously provided to us. Although you have the ability to modify your browser to either accept all cookies, notify you when a cookie is sent, or reject all cookies, it may not be possible to utilize our services if you reject cookies.

Navican Genomics uses the services of Google Analytics, and may use other similar services, to collect and analyze statistical data about visitors to our website. We also may use Google advertising services, and may use other similar services, to arrange for you to see Navican Genomics advertisements when you visit certain third-party websites. These analytic and advertising services do not collect personally identifiable information. You may elect to opt out of the use of non-personally identifiable data by Google Analytics by downloading and installing an add-on to your web browser found here. You may find out more about how Google Analytics collects and processes data by visiting “How Google uses data when you use our partners’ sites or apps,” here. You may also opt out of the Google AdWords service we may use to serve ads, and which service also collects non-personally identifiable information, by visiting the Google Ad Settings page here. For additional information about opting out of interest-based advertising, please visit this page.

How we protect information online

We exercise great care to protect your personal information. This includes, among other things, using industry standard techniques such as firewalls, encryption, and intrusion detection. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via email since we have no way of protecting that information until it reaches us since email does not have the security features that are built into our websites.

In addition, we limit Navican Genomics’ employees and contractors’ access to personal information. Only those employees and contractors with a business reason to know have access to this information. We educate our employees about the importance of maintaining confidentiality of customer information.

We review our security arrangements from time to time as we deem appropriate.

How can you help protect your information?

If you are using a Navican Genomics website for which you registered and choose a password, we recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of the Navican Genomics website and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if others have access to your computer.

Links to other sites

We want to provide site visitors valuable information, services, and products. Featured programs and other site content within the Navican Genomics site may link our users to third-party sites. Navican Genomics does not control and is not responsible for practices of any third-party websites. Note, from time to time, we may change this privacy statement. For example, as we update and improve our services, new features may require modifications to the privacy statement. Accordingly, please check back periodically.

Date: May 5, 2017

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